Privacy Policy

Welcome to Ben1Music. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ben1music.com or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Make a booking request
• Subscribe to our newsletter
• Contact us through our contact form
• Use our live chat feature

This information may include:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Booking and event details
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, operate, and maintain our services
• Process bookings and manage your account
• Send you administrative information and updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send you marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and unauthorized access

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity
• Consent: We may share information with your explicit consent

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our security measures include:

• SSL encryption for data transmission
• Secure password hashing
• Regular security updates and monitoring
• Access controls and authentication
• Regular backups and data recovery procedures

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.